Uploadcare services have degraded performance

Incident Report for Uploadcare

Resolved

Currently, Uploadcare service is fully working.
We continue monitoring the situation closely.
Posted Feb 28, 2017 - 23:43 UTC

Monitoring

Upload API is up again. We continue monitoring all components.
Posted Feb 28, 2017 - 22:59 UTC

Identified

Upload API went down.
Posted Feb 28, 2017 - 22:54 UTC

Update

AWS Autoscaling is still down, we're deploying new instances manually.
Posted Feb 28, 2017 - 22:48 UTC

Monitoring

AWS has reported that everything is green. We're working on recovering affected Uploadcare components. Currently, everything should work but higher latency and error rate are expected.
Posted Feb 28, 2017 - 22:33 UTC

Update

AWS has fixed working with existing S3 objects, so CDN and subset of REST API are working at the moment. More details on AWS status: https://status.aws.amazon.com/
Posted Feb 28, 2017 - 21:24 UTC

Identified

AWS S3 is experiencing increased error rates that results in all of our buckets going AWOL.
Posted Feb 28, 2017 - 17:58 UTC

Investigating

Our CDN is down. Investigating.
Posted Feb 28, 2017 - 17:48 UTC